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How we reduced onboarding time with FitTech from StaffGeek

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Our customers cut their hiring costs by an average of 90% in partnering with StaffGeek. In the battle for attracting and retaining top talent, StaffGeek is your competitive advantage.

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How we reduced onboarding time with FitTech from StaffGeek

Our customers cut their hiring costs by an average of 90% in partnering with StaffGeek. In the battle for attracting and retaining top talent, StaffGeek is your competitive advantage.

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RX Benefits

Location: United States
Industry: Healthcare

Company Bio

RxBenefits is the industry’s first and only technology-enabled pharmacy benefits optimizer delivering value to employee benefit consultants and their self-funded clients.

Overview

RxBenefits is an exceptional customer service organization that leverages our proprietary software to deliver clinical solutions and savings.

When RxBenefits wanted to incorporate an assessment into their hiring processes, they knew StaffGeek would help.

FitTech from StaffGeek is accurate, fast and easy to use. My team and I love the StaffGeek product. We use it all the time.

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Karleen DietrichRxBenefits

Results that speak for themselves

Avg FitTech™
Completion Time

5m 33s

Completion Rate

95.8%

Validated Accuracy

Over 80%

New Hire Satisfaction

98%

The Challenge

RxBenefits puts their new customer service team members through rigorous training to ensure they are up to the caliber needed to provide optimal customer satisfaction. RxBenefits leadership knew they needed to find the right people to fit their environment.

The Approach

One size fits all personality assessments do not work. RxBenefits went through the StaffGeek process of identifying their Distinct Native Attributes (DNA). The DNA turned into a customized FitTech assessment, a way to test how well a candidate matches the RxBenefit DNA.

Each candidate FitTech report included suggested interview questions and coaching tips for onboarding.

With the help of StaffGeek, the RxBenefits new hires are speeding through training, because they are the right
fit for the job.

The Solution

StaffGeek provided RxBenefits with the data they needed to make good choices about their people, not being used as a cut score, but as a guide to align expectations and create a consistent process.

This enables Managers to better coach and onboard their new employees and provide the optimal customer service the RxBenefits brand was built on.

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Since working with StaffGeek, we’ve been able to easily identify candidates that are a good fit for our culture and accurately predict candidates that will succeed in our world class service environment.

Our team loves how easy the product is to use. The user experience with the product is great and the single page reports are a very easy lift, but make a big impact.

Apart from the success we’ve enjoyed using the product, it has been a pleasure to work with their team. They are super responsive to all of our concerns and have gone above and beyond to make sure that we are happy. I would recommend StaffGeek to anyone looking to get more out of hiring.

Karleen Dietrich

Director, Leadership Development RxBenefits, INC.

Find Your Perfect Fit

Your biggest investment is your team. StaffGeek uncovers your organization’s core Culture DNA so you can hire, manage and perform better.

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