Our clients love that we provide a customized interview guide for every role we recruit for them. Since we started using it, retention of our placements has increased by more than double!
Becky Goddard
OPS Security worked with StaffGeek to customize their hiring and onboarding process based on the organization’s core culture.
How OPS Security reduced their onboarding time by 30% with StaffGeek
OPS Security worked with StaffGeek to customize their hiring and onboarding process based on the organization’s core culture.
OPS Security
Location: United States
Industry: Retail – Security
Company Bio
With over 80 years of law enforcement and private security experience, OPS Security Group has a longstanding reputation in the security service field. OPS strives to be unique from its competitors by constantly bringing the latest in technology, training and customer service to the industry for the benefit of its customers and the general public. That includes utilizing StaffGeek’s software to streamline hiring.
Overview
OPS Security Group relies on having a strong, well-trained team that can manage tremendous responsibility.
OPS Security Group needs to ensure candidates’ values are aligned with the organization’s.
When OPS Security Group wanted to incorporate an assessment into their hiring processes, they knew StaffGeek would help.
Results that speak for themselves
Number of FitTech™ Reports Created
Over 4,000
Avg FitTech™
Completion Time
< 10 minutes
Validated Accuracy
81%
Onboarding Time Reduction
30%
The Challenge
OPS Security Group is dedicated to keeping its clients safe and secure. This means team members go through rigorous training to meet the organization’s high standards. OPS Security Group’s leadership knew they needed to find a certain kind of person to fit these oftentimes-challenging environments.
The Approach
One-size-fits-all personality assessments do not work, as OPS Security Group learned from using other products in the past.
When working with StaffGeek, OPS Security Group’s first step was to identify the organization’s Distinct Native Attributes (DNA). Once StaffGeek uncovered the DNA, they used that data to create a customized FitTech assessment – or, a way to test how well a candidate matches the OPS Security Group DNA.
Each candidate FitTech report included suggested interview questions and coaching tips for onboarding. With the help of StaffGeek, OPS Security Group’s new hires are speeding through training. Because they are the right fit for the job.
The Solution
StaffGeek provided OPS Security Group with the data needed to make smarter hiring decisions.
Through identifying the organization’s Culture DNA and creating a FitTech Survey, OPS Security Group aligned expectations and created a consistent process for managers to better coach and onboard their new employees.
Roughly two-thirds of the applications that cross OPS Security do not make it to the interview stage. That still leaves us with hundreds of interviews, which can easily overwhelm our HR department. Since implementing StaffGeek, OPS Security has made better hiring decisions which has led to savings of $55,000 per month by dramatically reducing bad hiring decisions.
Mitch Gyger
Co-Founder & President, OPS Security Group.